Cheap UK Web Hosting
Below is our charter in how we deal with our customers, covering points including communications, billing, privacy & security and making complaints.
Customer Charter
Communication
We will ensure that you receive the highest level of courtesy at all times.
Billing
All your invoices will be available to you on-line, these will be in your password controlled client control panel area.You will have 24 hour a day access to all your financial information through your control panel.
You will have the ability to view your invoices in a printer-friendly format.
We guarantee accurate and reliable billing
Privacy and Security
We will never sell your personal details to other companies.Online transactions made via Paypal with be made through their own secure servers. Our servers have SSL enabled in areas of our website that require personal information.
Complaints
All complaints will get a formal response within 24 hours.All complaints will be fully documented and confirmed with you.
Compare Packages
Please note that not all of the above features are included in all packages. Please check the comparison page for full details.