Web Hosting Guarantee

Below are our web hosting guarantees that we abide to with all of our clients accounts.

 

 

 

 

Our Guarantees

30-Day Money-Back Guarantee
If you are not happy with the service, or product within the first 30 days then we will give you a full refund on the web site hosing fee. Please note that this excludes the cost of any domain names you have purchased, which you will still own.
Customer Charter
Our customer charter sets out how we want to deal with our customers, covering points including communications, billing, privacy & security and making complaints.
Read our customer charter now.
Cancel Anytime
We have no contracts to sign meaning that you can cancel anytime during your website lifetime. We do not operate a minimum terms procedure, simply contact us and we will sort out the rest. Please note that pro-rata refunds are not given for yearly hosting accounts that are cancelled midway through the year.
Compare Packages
Please note that not all of the above features are included in all packages. Please check the comparison page for full details.